Problem to entering on remote desktop from my Mac

[Debbie Green Sutherland]

Michael, that looks great! It makes it easy for a client to sign on the bottom line.

[Debbie Green Sutherland]

Hi Henry,

It looks like your account is just getting set up. You should be receiving setup emails shortly. However, Anna has to add you to our server manually. She will send you a separate email when you can actually log into your account.

[Henry Palma]

Hello, I'm having problem to enter to the remote desktop from my Mac. I have install and follow all directions and wont let me in as is stating "the user account did not work". FYI: I sign up for the 30 days trial. Am I doing something wrong or?
thank you

[Debbie Green Sutherland]

You're so welcome!

[Linda Pravata]

How do you change the scale on a drawing to 1/8"?

[Linda Pravata]

Hi Debbie, thank you for clarifying that!

[Debbie Green Sutherland]

Hi Linda,

Use the Edit scale and not the Set scale tool. You'll be able to change the World Distance to 96”.

[Linda Pravata]

Good afternoon,
I am still having trouble. When I go to the set scale tab it doesn't come up as drawing scale only set scale so I can't add the =96.000. What am I doing wrong?

[Debbie Green Sutherland]

You’re so welcome!

[Linda Pravata]

Thank you so much!...

[Debbie Green Sutherland]

Hi Linda,

You need to change the scale in your rendering to 1" = 96".

...

[Debbie Green Sutherland]

Like Merlyn said you used the Set Scale tool perfectly.

If you have any issues with adding fabrics to images CustomerHub has some great videos.

[Mary Jerz]

I'm working on a photograph. I've watched the short tip video and the "designing on photograph" video. To set scale, 1. I'm using the drawing scale tool to mark the height of the ceiling (108"), 2. I go into set scale tool with wand, type in 108". I thought that is it...the scale...

[Mary Jerz]

Thanks. I think I got it, everything is set to the new scale. I'm going to try some fabrics with different repeats. Getting the fabric repeat to look "real life" is important. If I'm having issues I'll let you know. I appreciate your time!

[Merlyn]

I've been editing and adding as i think about trying to make myself clearer, so please re-read everything I've written and see if it's starting to make sense to you.