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NEW COMPUTER - not able to re-install MM to new laptop

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  • Computers ~ NEW COMPUTER - not able to re-install MM to new laptop

    I have a new laptop and found the directions here (Forum) on how to re-install MM on my new computer. I think that I was able to download the program, but the MM icon never appeared on my desktop. So I went to my downloaded files and tried to open up "the MM download" there and received an "ERROR" notice that my laptop couldn't open this program. I attached the notice.

    I'm hoping that it's not my laptop. But, in the event that it may be - I've also attached the Tech Specs for it.

    Maybe I'm not installing this correctly?? I'm not 100% confident about my installation abilities. I didn't go over to my old laptop and uninstall it. Should I be doing that?
    Any guidance and answers would be much appreciated.
    Thankyou - Barclay

    Attached Files

  • #2
    Did you check your download folder?

    Not sure why the error says it can’t install the app when Studio is not an app it is a software.

    Comment


    • Barclay Stone
      Barclay Stone commented
      Editing a comment
      Thankyou Debbie! I went back in and tried again and restarted my computer...and POOF! Its installed and working! So, not sure what I did incorrectly before, but I'm happy it's downloaded. I appreciate it.

    • Debbie Green Sutherland
      Debbie Green Sutherland commented
      Editing a comment
      So glad you’re up and running! Thanks for letting us know.

      Happy New Year! Hoping 2023 is a great year for you!
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